Customer Satisfaction Survey

AvionTEq is committed to providing the best services possible to our clients. As part of our continuous improvement efforts, we would like to ask for your opinion regarding the level of satisfaction you have experienced with our services and personnel. To aid us in determining essential trainings and assisting with other service improvement plans, please help us complete the following survey information.

Rating measurements range from: (EX = Excellent; VG = Very Good; G = Good; F = Fair; P= Poor)

** If you do not have time to answer all questions, please skip the first 2 parts, proceed to the General section and briefly describe your experience.

Thank you

CUSTOMER SERVICE
1. Timeliness of response to all requests.
2. Competitiveness of quoted prices.
3. Customer Representatives' professionalism.
4. Meeting requirements?
5. Would you like the same representative to attend to your business again?

LOGISTICS
1. How well were the status and updates communicated?
2. Shipping punctuality according to the promised delivery dates.
3. Packaging and integrity of product received.
4. Completeness of required certificates and documents.

GENERAL
  Please rate your overall level of customer satisfaction with AvionTEq.
  Would you consider using AvionTEq again as a supplier?
  Would you recommend AvionTEq to others?

We will value any of your comments or suggestions:

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