This process ran smoothly since beginning, with quote for the tool being quickly responded, and additional doubts we had were quickly solved as well. Shipping punctuality was excellent, with delivery being advanced on 01-02 weeks than expected.
Also, our compliments to Mr. Fred Bostani, which our Manager (Mr. Thiago Damasceno) meet at LABACE 2018, where Brazilian Customs Requirements were explained, and we know how tricky can be to attend all of their requirements, but in this process, all of those aspects were attended, and we no discrepancy within international logistics were found. Every document demand as attended, as previously promised at LABACE.
The whole process was a good experience, with everything running really smooth – from quoting, getting extra information at the tool, placing the order and getting a confirmation, a good shipment follow-up and also a good post-sale attention as well. Congratulations to the team – well done!
Allan Pedroso Freire
São Luiz, Brazil